Quinton Davies are working for a leading national brand to find an enthusiastic IT Triage Technician for their service desk team. This is a permanent role, working in their office in Central Bristol as part of a supportive and busy team.
As the first point of contact for users, you will be responsible for managing incoming queries and troubleshooting first line problems, escalating as needed. This is a great opportunity to get a breadth of experience, working in a busy service desk team with great training, support, and progression opportunities.
As the IT Triage Technician, you will:
Provide support and guidance to users
Be responsible for managing incoming queries to the service desk.
Diagnose simple technical problems, and escalate more complex queries to the relevant person
To apply for this role, you will:
Have good customer service experience
Be a keen problem solver and enjoy working in a fast-paced environment
Have an interest in IT and learning about new technologies
In return, you will receive a competitive salary up to £24k along with invaluable training and opportunities.
If this position is of interest, please contact Hope Richardson on 0117 363 6060 – hope.richardson@quintondavies.com
Thanks for considering an application. We do receive a high volume of applicants and as such we aren't unfortunately always able to respond to unsuccessful applicants. As such, if we haven't responded to your application on this occasion then your application has not been successful.
Quinton Davies will not discriminate on unlawful grounds. We are committed to equal opportunity and diversity.
