2nd Line Service Desk Engineer

£25,000 - 27,500 Permanent Bristol
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Bristol – 2nd Line Desk/Field Service Engineer
Location: Bristol
Salary:  £25,000 - £27,500
Position: Permanent

A rapidly growing MSP client is looking for a 2nd line desk/field service engineer to provide excellent IT support to a variety of clients and industries.
This is a rare opportunity to start with an established company, on the ground floor within an entirely new branch in Bristol. With no one in front of you, progression opportunities are there for the right person to take.
No two days will be the same. A hybrid approach to field and desk work will be needed, and as the role and company evolves, the chance to specialise in either of these will be available.
A positive, flexible, and proactive approach will be integral to being successful in this position.
Essential Requirements:
  • A full driving Licence (Access to a vehicle not required but beneficial)
  • A minimum of two years of working on a support desk or in an IT role

What you’ll be doing:
This is an all-round position where at first, a combination between field and desk work will be required.

In a nutshell, you’ll be:
  • Providing 2nd Line technical assistance to a range of businesses of different sizes, across different industries.
  • Acting as a point of escalation for 1st Line engineers, helping them with their understanding.
  • Assisting field engineers with your knowledge and experience and providing on-site support where required.
  • Researching and scoping a wide variety of projects and then putting them into play.

And working with:
 
  • Microsoft server environment and desktop environments
  • Microsoft Office 365
  • Virtualisation technologies such as HyperV and VMware
  • Network trouble shooting and diagnostics such as DNS, DHCP, VPN, NAT, Routers, Switches etc.
  •  
In return, our client is prepared to offer a host of benefits, including fully funded industry recognised qualifications, paid overtime opportunities, free fruit, snacks and drinks, regular company events and a give back to charity scheme and 25 days plus bank holiday.

Thanks for considering an application. We do receive a high volume of applicants and as such we aren't unfortunately always able to respond to unsuccessful applicants. As such, if we haven't responded to your application on this occasion then your application has not been successful
 
Quinton Davies will not discriminate on unlawful grounds. We are committed to equal opportunity and diversity.
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Job Summary
  • Job Type: Permanent
  • Experience: 2 to 3 year(s)
  • Job Location: Bristol
  • Salary: 25,000 - 27,500
  • Posted: Oct 22, 2021

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Plymouth - 2nd Line Service Desk Engineer

2nd Line Support Engineer

Location: Devon
Salary: 25 – 27.5k
Position: Permanent

A rapidly growing MSP client is looking for a 2nd line desk/field service engineer to provide excellent IT support to a variety of clients and industries.
This is a fantastic opportunity to start with an established company where no two days will be the same. With a huge focus on progression and development of your skills, you will have all the opportunity to expand your knowledge and abilities whilst working within a supportive workplace environment.

Essential Requirements:
A full driving Licence (Access to a vehicle not required but beneficial)
A minimum of 2+ years working within IT
Being a team player
A proactive attitude
A passion for IT

Technological competencies
Virtualisation technologies: Hyper V & VMware
Microsoft Office 365
Microsoft server & Desktop environments
Network troubleshooting & Diagnostics – DNS, DHCP, VPN, NAT, Routers, Switches.
Exposure to: Azure, Linux, PowerShell scripting

Your Duties:
Providing assistance to field engineers
Acting as a point of escalation for 1st Line support
Providing 2nd Line technical assistance to a variety of businesses and industries.

Benefits:
  • Free fruit, snacks, and drinks
  • 25 days of annual leave plus Bank Holidays rising one day per year after five years of service
  • Fully funded training and industry recognised certifications
  • One day per year fully paid to volunteer and ‘giveback’ to a charity or local cause of your choice
  • Paid overtime
  • Flexible working arrangements
  • Regular company events
£25,000 - 27,500 Permanent Plymouth
Apply Now

Posted: Nov 22, 2021

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