Debt Collections Co-Ordinator
Bristol
Up to £24,000 depending on experience
Permanent - Hybrid
 
Quinton Davies is pleased to be recruiting for a multinational business running its financial division in Bristol. 
 
Role Responsibilities

  • Contacting clients to recover debt owed to surgeries, including discussing payment instalments available where appropriate, whilst maintaining a friendly and professional manner at all times.
  • Working with the Debt Collection Manager to maintain the processes for chasing debt for the designated trial sites, identifying and assisting in process improvement as the trial progresses.
  • Maintaining good communication to the Debt Collection Manager regarding all aspects of the process to ensure a smooth transition of debt collection centrally.
  • Recording debt collection progress notes on the surgeries’ practice management system and the central office master records, to a high standard of accuracy.
  • Aiding the surgeries in the debt management process, ensuring all tasks are done in the most effective and timely manner and within the SLA’s provided.
  • Follow the specific debt escalation process when required.
  • Any other tasks as required.

Desired Skills and Qualifications

  • Calm manner, and able to have difficult conversations
  • Strong customer service background
  • Effective communicator, confident dealing with multiple sites in a friendly and efficient manner
  • Positive and energetic disposition
  • Thrives in a fast-paced environment
  • Strong IT skills
  • Deadline and deliverable focussed & willing to put in the effort required to ensure they are met
  • Self-disciplined and accurate approach to processing
  • Good written and oral communication skills
  • Flexible approach to work
  • Team player
  • Confident of dealing with a high volume workload
  • Flexible and committed approach, with a desire to meet company objectives
  • Good team working skills and work ethic
  • Experience in Credit Control (desirable) 

The company are keen to support career development within the business and provide study support for the AAT qualifications.

Hybrid working - 2 days in the office and 3 days working from home. 

Please contact Jesse Howes at Quinton Davies to learn more!


Thanks for considering an application. We do receive a high volume of applicants and as such we aren't unfortunately always able to respond to unsuccessful applicants. As such, if we haven't responded to your application on this occasion then your application has not been successful
 
Quinton Davies will not discriminate on unlawful grounds. We are committed to equal opportunity and diversity.

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Job summary
  • Job Type: Permanent
  • Experience: 2 to 3 year(s)
  • Job Location: Bristol
  • Salary: £21,000 - 24,000
  • Posted: Nov 4, 2022

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