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Quinton Davies are currently recruiting for an enthusiastic 1st Line IT Support Technician for a client based in Taunton. This is a great opportunity with a well-established IT team, providing 1st Line Support to staff across the 5 offices whilst growing your knowledge, working with senior members of the team.
In this role as 1st Line IT Support Technician, you will:
Assist in receiving and logging internal IT support requests via phone, email and in person
Resolve 1st Line Support requests and escalate to further team when necessary
Follow and maintain tasks within the IT knowledge base
Troubleshoot and rebuild computers
Maintain comprehensive inventories of IT assets along with the rest of the team
Perform regular site visits to other offices to provide on-site support when needed
To apply for this role, you will have:
Previous experience of working in an IT Support Role
Good knowledge of Windows 10
Good networking skills (LAN, WAN and Wi-Fi)
Excellent communication skills
Ability to work independently or as a team
In return, you will be offered a competitive salary as part of a supportive team with great progression and training opportunities.
Thanks for considering an application. We do receive a high volume of applicants and as such we aren't unfortunately always able to respond to unsuccessful applicants. As such, if we haven't responded to your application on this occasion then your application has not been successful.
Quinton Davies will not discriminate on unlawful grounds. We are committed to equal opportunity and diversity.
