Helpdesk Technician

£20,000 - 22,000 Permanent Bristol
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Quinton Davies are working for a market leading company, based in Bristol to find a Helpdesk Technician to join their team. Working as part of a small team, you will have the opportunity to expand your skillset and gain invaluable knowledge from senior team members whilst working closely with key members of the business.

This is a great opportunity for anyone with some Service Desk or previous IT experience, with opportunities for progression along with working with a variety of technologies.
As Helpdesk Technician, you will:
  • Managing the helpdesk ticket flow and prioritising depending on business flow
  • Providing 1st Line Support to staff via phone, email or helpdesk tickets
  • Installing software, maintaining hardware and diagnosing problems for both Windows and Mac
  • Maintain and develop the intranet using Microsoft SharePoint
  • Manage and maintain users in Active Directory
  • Attend weekly meetings with the IT Team to contribute to strategic direction and agree priorities
To apply for this role, you will:
  • Have at least 1 years’ experience of working in an IT helpdesk environment
  • Good knowledge of working with Windows, Office 365 and SharePoint
  • Some experience working with server and network operating systems
  • Good problem solving, organisation and analytical skills
  • A keen interest in IT and progressing your knowledge
In return, you will receive a competitive salary and benefits package, whilst working in a friendly and supportive environment to grow as an IT professional.

If this position is of interest, please contact Hope Richardson on 0117 363 6060 – hope.richardson@quintondavies.com

Thanks for considering an application. We do receive a high volume of applicants and as such we aren't unfortunately always able to respond to unsuccessful applicants. As such, if we haven't responded to your application on this occasion then your application has not been successful.
 
Quinton Davies will not discriminate on unlawful grounds. We are committed to equal opportunity and diversity.
Apply
Job Summary
  • Job Type: Permanent
  • Experience: 2 to 3 year(s)
  • Job Location: Bristol
  • Salary: 20,000 - 22,000
  • Posted: Jul 1, 2021

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Helpdesk Technician

Quinton Davies are pleased to announce that we have an amazing opportunity for an IT Support Technician to join a FTSE AIM UK 100 company as they continue to hit their impressive growth targets - here are the details of the job vacancy:
 
Job title: Helpdesk Technician
Salary: £25,000 - £30,000
Location: Bristol
 
This role can offer you: 
  • 10% annual bonus 
  • 25 days holiday (plus bank holidays), that increases with years of service
  • Contributory pension scheme 
  • Life assurance 
  • Employee Assistance Programme
  • Cycle to work scheme 
  • Free parking
Here are a few examples of what your daily tasks would include:
  • Manage the helpdesk ticket flow and prioritise them based on the current business requirements.
  • Provide 2nd line support to internal staff assisting them with hardware and software problems via phone, email, helpdesk tickets or IM.
  • Install software, diagnose problems and maintain hardware using Microsoft and Apple technologies.
  • Take ownership of user problems and be proactive in their solution.
  • Maintain and develop the intranet using Microsoft SharePoint.
  • Support the business functions including Office 365, GoodReader & SharePoint
  • Attend weekly departmental meetings to agree priorities, resolve problems and contribute to the strategic direction for IT.
  • Travel to different offices when required for which expenses will be reimbursed.
  • Any other duty deemed by the Directors to be in the interest of the company.
  • Manage and maintain users and security in Active Directory.
Sound interesting? These are the required skills for the role:
  • Driving licence 
  • Over 3 years of Helpdesk experience 
  • Experience with SharePoint 
  • M365 experience 
  • Knowledge of Microsoft Azure
  • Knowledge of SQL Databases 
Experience in the following is not essential but will help you in the role:
  • Experience working in in-house support
Location: You would be required at the office in Bristol and the candidate needs to be within a commutable distance. 
 
If this sounds like a good fit and you would like to hear more about this opportunity, please do get in touch - we also have many more opportunities for Project Professionals available.
 
Please contact Max Howard at Quinton Davies on either max.howard@quintondavies.com or 0117 3636065 for more detail.
 
Thanks for considering an application. We do receive a high volume of applicants and as such we are, unfortunately, not always able to respond to unsuccessful applicants. As such, if we haven't been able to respond to your application on this occasion then your application has not been successful.
 
Quinton Davies will not discriminate on unlawful grounds. We are committed to equal opportunity and diversity.
£25,000 - 30,000 Permanent Bristol
Apply Now

Posted: Jul 15, 2024

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